Archive for the ‘Facebook’ Category

Feeling Anti-Social When It Comes To Online Privacy? (Part 1 of 2)

Monday, February 15th, 2010

Feeling resistant to all of this online sharing that’s going on? Don’t understand why people are posting information for the masses to read on Twitter? Don’t see why your “status update” would be of any interest to 150 of your closest friends, old friends, lost-and-found friends, sort-of-friends, co-workers, ex-co-workers, clients, cousins and loosely-held business acquaintances on Facebook?

I hear ya.

Your sense of personal privacy is being tested. Your understanding of work-life boundaries is being challenged. And you would simply prefer to remain virtually underexposed. You would prefer the security and familiarity of “controlled,” offline socializing in the “real” world.

I’ve been there. So how did I get here?

The answer? One connection at a time.

With every connection I have made on any of the social platforms — and I mean “real” connections…the kind where a real dialogue happens and you find yourself typing your reply with a smile or even scheduling a coffee meetup to further the conversation — I have become more and more comfortable with all of this information that “belongs” to me being released. Out there. To the world. To whomever may find it interesting.

And despite what you may be thinking…it doesn’t feel like a waste of my time or theirs.

I’m writing about this because people keep asking me about this. Here’s the deal: It’s fine with me if people don’t read what I write and it’s fine with me if they do. Throughout all of this “exposure,” my respect for personal privacy remains fully in tact. Believe it or not, I’m actually a very private person. I’ve set my own personal boundaries in these online spaces that preserve my sense of privacy. I also take personal security and identity theft rather seriously, so I’m not blind to the perceived risks. (Standby for “Online Privacy: Part 2 of 2.”) But, at the end of the day, what I’ve learned from social media is that the group exposure you allow yourself to engage in leads to one-on-one connections (nurtured old ones, interesting new ones) that are as tangible to me online as they would be if I were chatting with or introducing myself to you at a party or professional gathering. The risks can be managed and the rewards can be meaningful.

It’s not just staying in touch with people you know, but opening yourself up to meeting NEW people.

And once those online connections are made, it doesn’t feel so strange to “tweet” to the world that your basement flooded, or that you just got back from Jamaica, or that your fish just died or that you need another cup of coffee. While “personal” posts like those do not represent the bulk of what I post on Facebook or Twitter or anywhere else…the life-stuff just slips in there every now and again. And whether it’s a great business link or a personal side note, what I post is of value to me FIRST…then I share it via these handy little (free) social tools to (perhaps) provide some value (or a little piece of humanity) to whomever might find it…um…interesting. These things I say online are the same things I’d be telling you in person because they matter to me. They represent part of my experiences. They may even resonate with yours and they may even ignite a new conversation.

“Silly” is in the eye of the beholder.

If it’s not privacy concerns, again and again and again I hear people who are not online talk about why they’re not online — because of how ridiculous some people’s status updates are and how they don’t care about what Sally had for breakfast, and they don’t have time for all of that nonsense…yada, yada, yada. Well that’s fine. But chances are that someone cares what Sally had for breakfast, so get over it. If it feels like noise to you, it’s pretty darn easy to scroll right on by to something else that may be of great interest to you. We all lead busy, busy lives these days, and I’m THRILLED that social media tools enable me to remain connected to people I do care about but aren’t able to see quite as often as life once allowed. If the choice were between never getting to see those people or getting to see one of their so-called “meaningless” status updates, I choose the meaningless status update — and when it’s a good one, I’ll likely retweet it or give it a “like” when I can.

Does telling “the world” that I have a dog (or three), that I have a life outside my business, that I like sailing, that I love Nanci Griffith, that I went on vacation or that I love a particular song make me somehow more vulnerable or less productive than people who aren’t publishing online content? Does it make me feel like my privacy is compromised? Does it make me feel a tad bit silly?

The truth is, it just makes me feel…good.

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No 2009 Lists, No 2010 Predictions & Absolutely No Regrets

Monday, January 11th, 2010

The pressure to post an all-encompassing review/recap of 2009 or a big social media prediction/pronouncement for 2010 was not lost on me.

However I opted to step aside and let it pass me by. (Traffic schmaffic.)

When I look back and consider my time in social media in 2009, it’s not the cool marketing tools I’ve experimented with, the great content that I’ve consumed or even the new business opportunities it has created — it’s with complete humility that this anti-social curmudgeon confesses (with uncharacteristic optimism and utter embarrassment at my public display of “joie de vivre”) it’s the people I’ve met and reconnected with that made my 2009 brighter, more interactive, more professionally rewarding and, even, more entertaining.

So as I look at 2010, I hope to continue to experience all of the spectacular and unexpected side effects social media, social business and social networking put before me each and every day.

We are all of us so much more than the sum of our work and it is the people with whom we work that make the work itself more pleasant…or unpleasant.

Social business provides more consistent, personal and direct access to people we like — people we want to be around and work with — which can bring greater value and meaning to how we spend our workdays.

If you’ve interacted with me here on this blog, on Twitter, Facebook, LinkedIn, YouTube, Flickr, meetup.com, blip.fm, slideshare.net, at a local Panera, at a conference, at a seminar or event, through email, on google wave, by phone, at one of my presentations, on a sailboat or through Social Gets Local… I just want to say thank you.

You have enriched my life — online and off.

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Social Gets Local: Joan Schramm, Momentum Coaching

Wednesday, September 9th, 2009

mc_logo_joanschramm

Joan Schramm, who is an executive, career, business and personal coach at Momentum Coaching, has leveraged the power and reach of multiple social media tools to “achieve momentum” for her business.

In this “Social Gets Local” post, Joan shares her social media approaches, ideas and successes as both a business owner and a skilled social marketer.

Q: How has social media impacted the way you market your business?
A:
My blog readership has tripled. By leveraging the power of blogging, I am able to earn more traffic and generate more requests for information.

Q: What social media tool do you use the most?
A:
Tweetdeck for Twitter – it is a great tool for posting and for search, as well as for keeping track of important Tweets. I also use Friendfeed to further boost my exposure.friendfeed_64

Q: How much time each day do you spend using social media?
A:
I spend about 15 – 20 minutes a day on Facebook and on Twitter (@JoanSchramm) I’m in and out all day: 10-15 minutes in the morning; 10 minutes in the afternoon and 10 minutes in the evening.

Q: Do you consider your time on Twitter “time well spent?”
A:
Absolutely. It keeps me up to date with what other people in the field are doing, and allows me to effectively communicate with a large number of interested people.linkedin_logo_1

Q: What percentage of your new clients come from social media?
A:
About 75 – 80% of my new clients come from social networking – LinkedIn, Twitter and Facebook (in that order). The others come from regular networking, which is often an out-shoot of the social networking, so it’s all related. My outreach is more focused and I have started hosting a bi-monthly radio show on BlogTalkRadio. I’m also putting together a teleclass on social networking for job search.

Q: How are you gauging “ROI?”
A:
I use search and monitoring tools (Google alerts and Twitter search) to gauge the Word Of Mouth (WOM) of my name/brand/business. Right now, I view the addition of new clients, as well as boosts in WOM as my primary measuring sticks for ROI.

Q: Can you describe one of your “social media successes?”
A:
During the holidays, I ran a “10 Days of Holiday Giving” campaign in which I donated (to charity) $1.00 for every comment made on my blog. I got a lot of good feedback on that idea. I also have a Twitter account for a non-profit I volunteer with – Mid-Atlantic Great Dane Rescue League (MAGDRL). The response has been incredible, and MAGDRL was named one of the top 26 charities on Twitter by Mashable.

magdrl

Q: Do you encourage your sales force to use social media? How or in what ways?
A:
Our marketing efforts include our blog, newsletter and social media marketing. I use Google Reader every day to monitor my Top 10 list of blogs – which are great sources for sharing information.

Q: What would you say to other local business owners about social media?
A:
Get ahead of the curve NOW. You are missing opportunities! Social media is NOT for kids – it’s for innovative marketers.

Q: What question do you have about social media that you’d like to ask your local business community?
A:
Why aren’t more of you involved in social networking? I see a lot of skepticism and misunderstanding about its role in business, and I wonder why that is.

Click here if you’d like to be a part of Social Gets Local, a FREE local directory supporting businesses located in Baltimore, Washington DC and Annapolis that are using social media effectively.

A Social Sabbatical – Sort of…

Wednesday, August 12th, 2009

I’m back. Did ya miss me? (Don’t answer that.) Been off the blog for almost 30 days.

Where did the time go?

Well, I’ll tell you. I was still plugged in, but to a bunch of new stuff…spent some time exploring tools and technology I hadn’t before so as to expand my social repertoire. I invite you to walk with me for a minute to see where I’ve been, in case you’d like to go a-wanderin’, too.

Sailing Out Of Twitter
Would you believe I have Twitter to thank for reconnecting me to a love of sailing that I lost track of more than a decade ago? A Twitter contact put the idea back in my head. And, as these things do, the cosmic connections started to stir around me. Twitter sailors started popping up everywhere, and the next thing I knew I was back on a boat trying to remember my topping lift from my twing. Because of Twitter, I rediscovered a little piece of me I thought was gone forever. Cool, huh? (And people think it’s just full of people talking about what they ate for lunch.) And then…

CafePress
I needed a red shirt to wear for the next sailing race. So I figured, why not get one with the name of the sailing team with whom I was racing on the front pocket? Of course I’ve known about CafePress for quite some time, bought from it and recommended it, but I wanted to figure out how it worked from a creator’s standpoint. So I set up my own storefronts at www.cafepress.com/GrayMatterPress and www.cafepress.com/GrayPicturesLLC for no other reason than because I could. And then…

A Very Social Snow Conefreebirdfinsmall
As serendipity would have it, I got together with an old friend and fellow entrepreneur to chat about life and biz and sailing-thanks-to-Twitter, and before I had finished my snow cone (coconut flavor with marshmallow in the middle), she had decided to start a new networking group and a blog to boot. The first event she hosted was a smashing success. It is my pleasure to introduce www.FreeBirdsUnited.com/blog, a blog for women entrepreneurs. (Go Betty, go!) As I scraped the marshmallow from the bottom of my cup, I suggested she set up a store at CafePress (having just done so myself), so we could buy FreeBird stuff to showcase our affiliation. And then…

Flip Mino HDflipminohd_gmm_white
I thought I should go back in and actually add some products to my stores on CafePress, and that’s when I saw that you can put your logo on those cool little flip mino HD digital video cameras. So, naturally, I did. Then I bought one. And then…

YouTube
With my hot little (branded) flip mino HD cam in hand, I realized how easy it would be to shoot and post something to YouTube. So I did that, too. And it was fun. Fun, I tell you.youtube_vulture So much fun that I decided I could have even more fun if I had a little something (and I do mean “little”) to sail myself, from which I could shoot more fun stuff. And then…

Craigslist
As with all other things in my world, I realize that hands-on experience (whether you’re building a blog or sailing a boat) is the best kind. I was always a bit of an eBay snob, but search results for little sailboats kept churning up Craigslist links (anyone who has heard me talk about social media, has heard me talk about the power of “search”…this being a case in point). And, it turns out, I ended up having a very positive Craigslist experience. Saw a good listing, chatted with the seller by phone, met him and then bought a little tiny itty-bitty Sunfish.  And then…

Audible.comaudibledotcom
I had to go pick up the little itty-bitty boat, so I downloaded a book — a memoir — to my iPod to listen to on the drive that broke my heart and reminded me, yet again, that life is short and every day is a gift. It also reminded me that you never know where new connections may take place or where those connections may take you. It’s hard to put the power of this book in the context of anything else because it tells a story that is more important than anything I will ever say or do in my lifetime. I will carry it with me in my mind forever, count my blessings and continue on…

Facebook
I then posted a wall-to-wall “thank you” to the friend who recommended the abovementioned book, and then I joined a few sailing groups on Facebook in case I have questions while fixing up my little Sunfish. I also connected with the new sailors I have met racing so we can stay in touch on shore, virtually speaking. Facebook has helped me get to know each of them a bit better beyond our chatter between tacking and jibing. And then…

I realized it’s been a month since I posted to GrayMatter Minute!

So as I settle back down into blog business, I’m looking forward to refocusing my efforts on Social Gets Local, where I am sharing case studies about how local Baltimore-Washington-Annapolis area businesses are using social media successfully. (Ping me if you’d like to be added to the directory.)

Why do I think any of you care about what I’ve been doing over the past 30 days?

Well, I don’t. However, I do think my adventure presents an interesting example of how social media connections you make online can move offline and then back online again and take you to places you might not otherwise have traveled.

Meet online. Move offline. Maintain your network.

Technology doesn’t have to be overwhelming or all-consuming. It’s what you make it. All of these social tools are there to make it easier for you to connect to the things that matter to you — from business to blogging to boating to books or whatever moves your needle. I LOVE being plugged in because doors keep opening all around me. So if you aren’t getting anything out of Twitter or you think Facebook is stupid (and that’s cool if you do…it’s your dime), I just want to suggest that if you explore them in earnest you can learn a lot about whatever you want.

I was in this for the FYI, not the ROI.

We’re each the skipper of our own little boat and that can be rather empowering. I’ll save the “ROI of Social Media” discussions for Social Gets Local. In this post, I just wanted to make the point that when you make the investment in filling your own social sails, you may be surprised (and delighted) to see where the wind might take you.

Sometimes the journey itself is the destination — and the reward.

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